Sales, Management and Passion

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The Best Managers Still Break Rules

  It’s been said in the past many times, that those who are great at something know how to bend, and break the rules. Successful leaders and Entrepreneurs would not have built successful businesses if they had always followed the rules. Think one industry, Airlines, think Richard Branson (from Airline to Trains and many brands [...]

By |2013-04-25T13:05:46+00:00April 10th, 2013|Article Written by Peter, Sales Service Blog, Sales, Management and Passion|Comments Off on The Best Managers Still Break Rules

Are questions the answer, in creating real communications as a Leader?

  Questions help us think and learn about the unknown, they focus our attention, and allow for continued exploration. They foster understanding on both sides. Asking better questions helps to bring clarity to situations by exploring what we know, and what we need to know. They create trust and can develop empathy. Linguistic communication is [...]

By |2013-04-25T13:04:03+00:00March 4th, 2013|Article Written by Peter, Sales Service Blog, Sales, Management and Passion|Comments Off on Are questions the answer, in creating real communications as a Leader?

Employees Want To Feel Connected To The Leaders

  All employees want to be connected to their organisation, and not just their job. The concept of “the whole person” person really does exist, where what we see, the visible layer, is actually people’s behaviour. Of course, that is what others see from us too, if we are a leader, our own behaviour. How [...]

By |2013-04-25T13:03:14+00:00February 10th, 2013|Article Written by Peter, Sales Service Blog, Sales, Management and Passion|Comments Off on Employees Want To Feel Connected To The Leaders

Creating An Engaged Environment & Building Wellness in Your Organisation

As work is more stressful, and people are struggling with more roles, and more responsibility than ever outside work, it is becoming increasingly important that the world of work can become a place where people feel they are valued, by virtue of the environment that is created, to support them in good work. Below is [...]

By |2013-04-25T13:02:10+00:00January 20th, 2013|Sales Service Blog, Sales, Management and Passion|Comments Off on Creating An Engaged Environment & Building Wellness in Your Organisation

Talent Management & Theory X Management.

Keeping Your Talented people, You’ll Need Them More When Recovery Kicks In.   People leave managers. People don’t leave companies. An interesting and much espoused theory. But is it true? What do you think? The Theory X approach of Douglas McGregor to managing people, has, from what I have seen, been resurgent in under pressure [...]

By |2013-04-25T13:00:51+00:00December 24th, 2012|Article Written by Peter, Sales Service Blog, Sales, Management and Passion|Comments Off on Talent Management & Theory X Management.

Building Trust & Leading People.

As a manager or people leader, if you want people to give of their best when working with your business, it’s crucial that you understand there’s certain needs that must be met for people before they will give that discretionary effort, and work hard for you. Very often, managers and leaders just assume that people [...]

By |2013-04-25T12:59:56+00:00December 2nd, 2012|Article Written by Peter, Sales Service Blog, Sales, Management and Passion|Comments Off on Building Trust & Leading People.

Employee Feedback – Dinner For Champions !

  Respecting the wishes and honouring the real needs of the other person in a conversation, can start to generate goodwill and foster enthusiasm needed for creative problem solving and productive business communication throughout your team. By Peter O’Connor. Any number of workplace problems can be caused by employee morale problems.  Not being appreciated for [...]

By |2013-04-25T12:58:46+00:00November 1st, 2012|Sales Service Blog, Sales, Management and Passion|Comments Off on Employee Feedback – Dinner For Champions !

Communicating Under Pressure

  Asking questions can focus our attention and allow us to explore the unstated and unknown problems. By Peter O’Connor. In the modern working world, communication is more important than ever.  But with the fast pace and intensity of work, effective communication among co-workers and within the team can be difficult.  A recent study showed [...]

By |2013-04-25T12:57:48+00:00October 20th, 2012|Sales Service Blog, Sales, Management and Passion|Comments Off on Communicating Under Pressure

Welcoming New Employees

What is the right "welcome" message for managers to send newly hired employees during orientation programs? It is no longer credible to say "welcome to the family." Many managers and supervisors with extensive experience hiring and orienting new employees don’t realize that some of the methods and words they’ve used successfully for years now actually [...]

By |2013-04-25T12:56:48+00:00September 30th, 2012|Sales Service Blog, Sales, Management and Passion|Comments Off on Welcoming New Employees

Getting Employee Feedback

When we begin a conversation by respecting the wishes of the other person, we start to generate some of the goodwill needed for creative problem solving and productive business communication. Employee morale problems can be the result of any number of workplace problems. If employees don't like a particular supervisor, or feel that their work [...]

By |2013-04-25T12:55:37+00:00September 19th, 2012|Sales Service Blog, Sales, Management and Passion|Comments Off on Getting Employee Feedback